MultiFax

What is MultiFax?
MultiFax is an innovative product we offer to both the individual and corporate market. MultiFax is the digital revolution of the fax process whereby a standard fax can now be received via e-mail attachment.

Due to the fact that the fax market grows at an estimated 3% per annum we at MultiFax has decided to offer a service where by we enable our customers to:

• Save on costs (paper, cartridges, line rentals, etc.)
• Increase productivity
• Provide better customer service
• Back up important documents digitally without the scanning process

MultiFax is supported by MultiTel who has a vast fax footprint and covers the whole of South Africa.

Why choose MultiFax over normal faxing?

• It's Free, Free, Free
• There are no Telkom line rentals for fax services when using MultiFax

What do I need to use this service?

• You dont need any special Hardware
• You dont need to install and fax software
• You will need an internet connection, email account (which we can supply to you) and a MultiFax fax number.

What do I get and what are the benifits to me or my company?

• Your own unique 086 number
• Numbers are not bound by an area code, which makes them applicable country wide.
• A number will remain unchanged even when a company moves premises.
• Faxes are received as a TIFF attachment in your e-mail box.
• All traffic is SMTP and a client's local security is the same as his existing e-mail security.
• Telecommunication networks do not guarantee the security of traditional fax services.
• Faxes are delivered to the person they are addressed to and are therefore confidential.
• Fax pages don't lie around for all to see.
• Faxes don't get lost in the delivery process.
• No software or hardware is required, resulting in no lead time for the installation of equipment.
• No expensive fax server system is required with associated maintenance and support staff.
• Better print quality when compared to that of a fax machine.
• Telkom fax lines can be freed up or used as telephone lines.
• Current investment in e-mail, internet infrastructure, systems and software is utilized.
• Confirmation of a fax delivery/non-delivery is sent to the sender's e-mail "Inbox".
• Received faxes can be redirected to any e-mail address worldwide.
• The media cost of incoming faxes is eliminated - one saves on paper & ink since every fax needn't be printed.
• Operates at the speed of the internet.
• Availability since the line is never engaged (we monitor and manage capacity).
• Confidentiality.
• The fax machine is never jammed.
• If the e-mail server is down, faxes will queue.
• Multiple-page documents are sent much faster.
• Incoming faxes are at no cost to the receiver.
• Paper is saved by saving directly on disc.
• Time is saved when mass faxing.
• Your faxes can be received wherever you are in the country or world wide just by opening your e-mail.
• All that is required is a list of your e-mail addresses - fax lines will be attached and then activated.